Technology Department

Staff

Director of Technology

Johnny Alves

johnny.alves@middletownusd.org

Computer Network Technician

Joe Hernandez

joe.hernandez@middletownusd.org

The technology departments commitment to the district

Welcome to the MUSD Technology Department, where we prioritize exceptional customer service, transparent communication, and professional conduct. We strive to promptly address technical support requests, communicate effectively, and efficiently resolve issues. Our commitment extends to providing regular updates, actively listening to feedback, and safeguarding data privacy. Here's our plan to achieve our goals.

Customer Service: We are committed to providing excellent customer service to all district staff and students. This includes responding promptly to technical support requests, communicating clearly and effectively, and resolving issues in a timely manner. We treat every individual with respect and professionalism.

Communication: Open and transparent communication is a cornerstone of our department. We provide regular updates on technology initiatives and projects, communicate clearly with all stakeholders, actively listen to feedback and concerns from staff and students, and collaborate with other departments to integrate technology into the district's overall strategy.

Professional Conduct: Maintaining a high level of professionalism and ethical conduct is of utmost importance to us. We adhere to all district policies and procedures, prioritize the privacy and security of student data, and maintain confidentiality of sensitive information.

Join us in the MUSD Technology Department, where we strive to create a supportive and efficient environment where technology enhances learning for all.


Useful Links & Videos

Google Account MFA